Windows

After days are trying to reach a human being and being blocked from being able to call I still can't reach a person except for through these disability line and even they hung up and refuse to help me with my issue Microsoft *** sucks

My grandmother recently passed away and I need access to her laptop that is protected by pin/password

I had problem with missing files and backuping apps bcs of system version of windows thats all from me

When I run my laptop everything is fine but when I enter the password, the screen turns black, I don't know what to do, please help me fix my laptop

Account issues problem was not resolved and i need my account. And Im

Not able to get in the account.

I have spent 4.5 hours on the phone with Microsoft support today speaking to 7 different people. My challenge seemed quite simple.

I am a subscriber to Microsoft 365 Family.

When you set up an account with Microsoft, they use your email address as your account ID. My email address is changing, and I want my Microsoft account ID to be my new email address. Ten years from now, I see no reason that my account ID should be an email address that has been defunct for a decade.

After 4.5 hours and speaking to 7 different people, the last person told me that this cannot be accomplished by changing the account ID. Can you imagine if a woman gets married and changes her last name that 10 years later she couldn't change the name on her ID?

Absurd.

So, in additional to wasting more than half a day only to learn that it takes 7 people and 4.5 hours to get to someone who knows the answer, that the answer is "no."

So, now what I have to do is set up a new Microsoft 365 Family subscription with the new email address, and transfer 500 Gbytes of data from the old OneDrive account to the new OneDrive account.

Microsoft is SUPPOSED to be a technology company which finds ways to improve our efficiency. I think this situation clearing indicates that they lack the wisdom to design their systems to facilitate a fairly common situation: a change in email addresses which is mirrored in the account ID.

I won't write any more, because I doubt that the rest of what I would write would be acceptable language for this website. It is going to take me a LONG time to copy 500 Gb of data between two OneDrive accounts.

That is a waste of my time.

The people at Microsoft who try to improve the "customer experience" should make themselves aware that (1) calling their support lines results in an very inefficient use of their employees' time and their customers' time, (2) that their systems are not designed to simplify common use cases, and (3) their people are clueless as to where to transfer a customer support call. Having to speak to SEVEN people to get a definitive answer is clear evidence of this last point.

Not sure what she did. I was placed on hold fir several minutes waiting for her to unlock my pc and I did it myself

I was updated and lost everything. I cannot get back my documents or bookmarks.

this totally sucks, I cannot get my checkbook or password spreadsheets. ALL of my bookmarks are gone! what a pain in the neck!

I have tried restoring things and cannot even get to them because you freaking hid them or erased them or whatever the heck you did. I just want my stuff back!

Microsoft has made it impossible for me to access the apps on my computer that I paid for so that I can file my taxes and do business. I only need to change my email and password.

They will not connect me to a human. I have been a computer only carousel for two days with no result.

Their customer support phone number will no longer let you talk to a human. They give you a web address and hang up.

I really need help. This is a disaster.E

FUCKYOU for ur *** no help program setup. I interacted with 1 if ur techs and he broke my computer

Have you seen the premium button in solitaire? That used to be so simple, even people new to tech could easily understand if they knew solitaire.

Now you can PAY for more features? Like what????

And there are a lot of hidden examples too, I'm just not very good at looking :/. I'm switching to Mac, may be more expensive but this is unacceptable.

We have had Simonton Windows installed back in 2008. There is a lifetime guarantee of a broken seal.

Over the last several years we have had to replace at least 10 windows that have had a broken seal. The last customer service interaction in 2018 was great; however, in the last month I have had to get 4 more windows replaced and they are using the Covid excuse to the max! I wait for over 45 min. on the phone and still can't reach a rep for my warranty claim that I completed with many photos and receipts online.

The customer service rep that is helping has gone back and forth at least 10 times via email asking the same questions so this has been very frustrating to say the least!

Not sure why the broken seal is so common on these windows and now their customer service has gotten really bad. We want to sell our house and really want to get this resolved.

Op 31/01/2013 heb ik Windows 8 aangekocht in promotie.

Ik heb de productcode gekregen via mail, maar ik heb die niet afgeprint. Enkele dagen nadien is mijn pc gecracht en ik ben de code kwijt. Ik heb wel nog de dvd, maar ik kan hem dus niet installeren zonder productcode. Ik heb zolang gewacht om te reageren omdat ik niet meer wist aan wie ik dat bedrag had betaald. Maar ik heb uw adres nu teruggevonden nadat ik alle betalingen, gedaan met mijn mastercard heb nagezien. Is het mogelijk mij de code door te sturen ?

Alvast bedankt.

Ik heb via mijn Master card 48,97 € betaald op 31/01/2013

Louis.hoogstoel@***.be

I'm so tired of people complain about Vista OS, all I here is "it don’t work with my software" 1st of all it is not Microsoft job to contend for your software and the hundred of thousands of different types, 2nd of all you need to do is go to THE COMPANY's website that MADE your soft wear and get the DRIVER update, its the same thing that you had to do when you with XP. I’m so tired of people complain that it needs lots of ram well let me tell you something 2gb ram gives you a better running system if it was on XP or Vista I don’t hear people complain that there Operating system is to slow...I can go on and on about how vista make your life easier but no ones wants to listen if you want to keep dealing with that mega drop box effect in XP go ahead, if you want to keep dealing with seeing that hour glass all the dam time with XP go ahead I'm telling every one I spent 4,000 on 3 computers2 laptops 1 desktop why does my VISTA Premium work and my buddy CPU downstairs doesn’t? Cause I got a good "BASIC" CPU I don’t do anymore than anybody else but I know I got a 3 GOOD pc, I don’t deal with going to internet and running another program, leaving my chair then coming back to see if it running because it locked up 6min ago and its playing catch up. For all of yall that think yall can get a GOOD laptop for 499.99 I laugh at you will get what you pay for I promise. I'll finish this with nextime some guy's trying to tell you something about a CPU that works on them listen cause comsumers write reviews out of anger because they had to spend 200.00 dollars more on a GOOD computer...Here is a paper I found I hope it helps

How to buy the perfect PC

With all the types of CPU’s out there trying to buy a good long lasting computer can be a bit difficult,

Especially if you don’t know what you are looking for. The object of the paper is to give you knowledge

on what to look for. First you have to determine what type of person you are and that will determine

what type of CPU you will need. There are 3 types of computers out there Gamers (high end systems),

Professional (Mid range Systems) and home/ student (low end). The reason for this is you have 3

different price points. Gaming CPU starts about 5400.00, Pro CPU about 2500.00, and home CPU run

about 1500.00-1000.00. These prices come with everything as far as software, antivirus and warranties

with accidental damage. “No Computer comes with Preinstalled software is not part of a Computer HP,

Toshiba, or Dell none of them’’. This is to make you understand that a 600.00 dollar CPU does not have

those things included. A good rule to go by is ‘’things bought after always cost more than at time of

purchase’’. With everything that was said we are going to use home desktops as the example for all of

them. Home Pc have 10 major focus points to look for and discuss. The 1st one I will bring to your

attention is the Processor chip. There are 2 different company’s Intel and AMD don’t get bent on name

brands when it really comes down to it if you took the label off and said do what you normally do you

couldn’t tell the difference. What the processor does is it calculates what you have open, basically if you

have three things open your processor is calculating that they running. When deciding on a processor all

you need to know is if it doesn’t say Dual Core of some kind it is out dated out the box if you don’t buy a

dual core you will be buying a 10 year old processor. Next we will talk about “R.A.M” (Random Access

Memory) Ram say’s how fast your computer is running programs. RAM goes as fallowed 128, 256, to

512, two 512’s equal 1 GB. The higher the number the better, 1 GB should be the minimal that you

should purchase. After that we talk about the Operating System (Windows XP/Vista Premium). The

Operating System is how you navigate your computer. It is not Microsoft Office. Hard drive is the next

subject, Hard drives is where you save every thing Document, music, photos thing of that nature. The

most that you will need is 150GB. More than that is indulging. Going into the next part we talk about CD

and DVD burners (Optical Drives). You will want both types not because you’re burning DVD movies but

DVD’s hold more space than a CD an example would be if you wanted to save 1000 photos it would take

8 CD’s but only 1 DVD. My next suggestion is for a Graphics/Video card and the 1st thing you’ll say is “I

don’t game’’. Well to clear the air, your operating System requires some kind of graphics card. A 128

should be a nuff for the graphic based operating system. Now we will bring software to the table

Microsoft Office, word, excel, and PowerPoint as well as antivirus. Microsoft office is how you type up

documents, do spread sheets and presentations. Antivirus protects you CPU against viruses, make sure

you understand antivirus is a subscription not you buy it one time and it’s yours. If you see updates

appearing on your computer do it, they are trying to protect you against a virus. Finally, we will discuss

Warranty/Accidental damage there is a difference, warranty says if the manufactory broke your

computer then yes they fix the CPU but if you broke your CPU you get no support and that’s were

accidental damage comes to play. To put it simply if you just got a new car then 6 months down the road

your in a car wreck do you call your 100,000 5 year warrant or your insurance? So it is a good idea to

have both but if someone try’s to sale you just the warranty, don’t do it. With every thing that was said I

hope this brings some kind of insight for your next computer purchase.